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Sheraton Hotels and Resorts (USA)

Project description

Sheraton Providence Airport Hotel, Rhode Island. Sheraton Braintree Hotel, Massachusetts. Sheraton Resort and Four Points by Sheraton Hotel, Hyannis, Massachusetts

Delivered

  • Management of Front Offices of various Starwood Hotels (resort, business and airport Hotels).
  • Trainings for associates on Property Management System and procedures.
  • Implementation of new corporate Sheraton Service Promise program and Starwood Preferred Guest.
  • Implementation of Six Sigma projects under the guidance of the hotel’s Six Sigma Black Belt.
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