Sheraton Providence Airport Hotel, Rhode Island. Sheraton Braintree Hotel, Massachusetts. Sheraton Resort and Four Points by Sheraton Hotel, Hyannis, Massachusetts
- Management of Front Offices of various Starwood Hotels (resort, business and airport Hotels).
- Trainings for associates on Property Management System and procedures.
- Implementation of new corporate Sheraton Service Promise program and Starwood Preferred Guest.
- Implementation of Six Sigma projects under the guidance of the hotel’s Six Sigma Black Belt.