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Radisson Blu Hotel / Kyiv / Ukraine

Project description

Radisson Blu Hotel, Kyiv, Ukraine - first International chain business hotel in Kyiv, 255 rooms.

Delivered

  • Rooms Division Management.
  • Building and development of international service culture.
  • Implementation and controlling of Front Office activities regarding discounts, billing, and compliance with hotel’s credit policy.
  • Training of personel on consistent and reliable service.
  • Revision of effectiveness of the Housekeeping and FO departments and implementation od strategies for improvement.
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