Radisson Blu Hotel, Kyiv, Ukraine - first International chain business hotel in Kyiv, 255 rooms.
- Rooms Division Management.
- Building and development of international service culture.
- Implementation and controlling of Front Office activities regarding discounts, billing, and compliance with hotel’s credit policy.
- Training of personel on consistent and reliable service.
- Revision of effectiveness of the Housekeeping and FO departments and implementation od strategies for improvement.